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FAQ's About Our Embroidery Services
Here is a list of frequently asked questions that we get about our top quality clothing embroidery services and their respective answers:
Q. Can you Embroider any type of garments?
A. Yes, we can embroider almost anything from ties to horse rugs and anything in between, but we specialise in polo shirts and sweatshirts and basic workwear and sportswear.
Q. Can you embroider garments bought from elsewhere?
A. Yes we can, but we will have to look at the garments first to see exactly what is required. To add to this we can supply garments from hundreds of well known brands and probably cheaper than you can buy in a shop. However, we cannot embroider other items if we have a school contract.
Q. Can you supply different brands?
A. Yes, we have a catalogue available to view on our website which has many different well known brands as well as many other brands which we have accounts for such as Lyle and Scott, Nike or Adidas.
Q. Is their a minimum order?
A. No we can cater for any amount of items in an order, We currently use the largest specialist embroidery company on the UK so can do any size of orders, from single items to thousands.
Q. How can I get my own logo embroidered onto a garment?
A. You first of all have to show us a picture or an old embroidery to make sure the logo will be viable for embroidery the, the next step is the digitisation (at a cost) and then a swatch to approve the logo that we will have sent out. then after its approved embroidery can be done onto the selected garments.
Q. What is Digitising?
A. Digitising is the one off process of using our specialist equipment and graphic designers to convert your logo from a picture, jpeg or existing embroidery or even a drawing to a embroidery file ready for embroidery. it has a cost of around £50 per logo, more for larger logos as these contain more work and more stitches. For this price you'll receive a swatch of the completed logo to make sure its exactly what you are looking for.
Q. Where should I position my logo and what should I have it like?
A. Our Team of experts in the office can help with any questions and can assist on ideas. To contact them email: firstname.lastname@example.org or phone: 01361 810 304 to arrange a meeting or ask any questions
Q. How quick is turnaround?
A. Turnaround is usually within 14 days but can take up to 21 days.
Q. Can we mix colours and sizes?
A. Yes any order can consist of anything such us style colour size or brands, as long as the instructions are clear for example the thread colours on certain colours of garments.
Q. How much does it cost?
A. Unlike a lot of things we have no real set prices. Prices depend on a number of different things such as quantity ordered, size of logo, position of logo, turnaround and other factors. their is also a one off set up fee for digitising unless your embroidery logo is already set up.
Q. Can I return something I don't like?
A. No. We can only accept back faulty goods. We purposely approve a logo before embroidering and once its embroidered its non returnable. On some occasions samples can be ordered in.
Q. Do we do printing?
A. We Have a good relationship with printers to give you the cheapest available, hassle free prices for printing.