We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies.
Read more
Please replace this text with you Privacy Policy.
Please add any additional cookies your website uses below (e.g. Google Analytics).
This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that
you give the Store while using this website. The Store is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement. The Store may change
this policy from time to time by updating this page. You should check this page from time to time to ensure
that you are happy with any changes.
What we collect
We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service,
and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we
think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customise the website
according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or
disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and
secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information about
your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page
traffic and improve our website in order to tailor it to customer needs. We only use this information for
statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find
useful and which you do not. A cookie in no way gives us access to your computer or any information about you,
other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links
to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate
that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission
or are required by law to do so. We may use your personal information to send you promotional information
about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
A small fee will be payable. If you would like a copy of the information held on you please email us this
request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Cookie Name
Cookie Description
FORM_KEY
Stores randomly generated key used to prevent forged requests.
PHPSESSID
Your session ID on the server.
GUEST-VIEW
Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history, if you have asked for this.
STF
Information on products you have emailed to friends.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT
Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS
Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION
Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY
Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION
Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE
Facilitates translation of content to other languages.
FAQ's
IN STORE FAQ's
Can clothing be tried on in store?
Yes, you can try on uniform in store before making your purchase. We have fitting rooms for you to use or clothing can be tried on on the shop floor.
What is your store opening hours?
Some of our stores operate longer working hours during the busy back to school period to accommodate for customers who can't visit us during our normal opening hours. The best way to find out your local stores current opening hours is to see their Facebook page.
As early as possible. During the busiest few weeks of the summer we will be operating a 1-in-1-out system to give customers the space to shop. This may result in long queues so we advise that you don't leave it until the last minute to avoid long wait times.
Our stores are normally quieter between the hours of 12pm and 3pm so visiting us in within these hours should also help you avoid the long queues.
ONLINE FAQ's
Do I have to order online?
We can only accept orders from a parent via the website. If you cannot order via the website you will have to contact your school and ask them if they will place an order directly with us.
How do I know if you supply my school?
All the schools we supply online are listed in the schools category at the top of the page. If your school if not listed online we may still supply it through one of our BE Schoolwear stores or through our Direct to School order form service.
When will I receive my order?
Web orders with Home Delivery selected are guaranteed to be delivered within 14-21 days of placing the order. On average orders are delivered within 10 days*.
Web orders with Free Delivery to the school selected are guaranteed to be delivered to the school within 4 weeks of placing the order*.
*Please note that dates & time scales may change due to school holidays and high demand. We will try our best to inform you on the website before you checkout.
To view our full delivery and shipping policy please click here
Can I return personalised items?
Items purchased which have been embroidered or printed for a specific school or pupil can only be returned if faulty or incorrectly sent, however there are some exceptions. To view our full returns policy please click here
I can't find my school. How can I add it?
We need permission from your school before we can create an online ordering page with your embroidered uniform. If your school is not listed, please click here and once we have confirmation from the school we will have the page live within a few days.
Can I change my order?
We are able to change your order at any time before it is dispatched. However, if the item for your order has already been embroidered you may need to pay a cancellation fee. To change your order or for further information please contact us.
Who do I contact about my order?
If you have any queries regarding your order please click here to contact our Head Office.
Can I return items i've ordered online to a BE Uniforms store?
Items bought online that are also stocked in one of our stores can be swapped/exchanged for an alternative size of the same uniform item. We cannot refund you for your online purchase in store if you're looking to return - this has to be returned to our head office. See our Returns info online or contact us to find out more.
How long does it take to receive my refund?
Your return will be processed once it reaches our head office. Once processed, the money normally take 3-5 working days for the amount to be cleared in to your bank account.