Where can I view my balance?

• After signing in to your account, click 'My Account' at the top right of the
  screen. In the account navigation screen click 'Store Credit &
  Refunds' and this will show your current balance and all related
  transactions

What can I use my balance to shop for?

• You can
  use the credit balance to purchase anything on border-embroideries.co.uk

Is there a time frame the balance must
be used by?

• No. The
  balance will remain on your account until you decide to use it
• While we
  suggest it is used as a means to save all year for your large "new
  school year" order, this is merely a suggestion and doesn't indicate
  an expiry date

Will I still qualify for your
promotions?

• Yes!
  Using the credit balance as your payment method will not disqualify you
  from promotions

Can I alter/cancel my subscription?

• You are
  free to change and/or cancel your subscription at any time
• It is
  also possible to reactivate a cancelled subscription if done within a few
  days of the cancellation

Are there any maintenance fees for the
funds I save with BE Uniforms?

• BE
  Uniforms will not charge you any maintenance fees for your store credit
  balance if all funds are used to purchase items on border-embroideries.co.uk

How do I get a refund?

• Requests
  for refunds have to be sent in via email to info@beuniforms.co.uk. There will
  be a 5% charge for processing the refund to cover costs, and if you have
  already received a free gift as part of this promotion, we will also
  recoup the cost of this gift