Delivery & Shipping 


COVID-19 UPDATE 4PM 24/03/20 - Temporary Closure

 

ALL ORDERS

In line with last nights government announcement to close all non-essential shops and only to travel when absolutely necessary, we have made the difficult decision to temporarily close our head office at Greenlaw and completely stop all production and deliveries of all orders (including online orders) until further notice. This news follows on from our earlier decision to temporarily close all 6 retail stores. Our staff, customers, partners and your wellbeing continues to be our absolute priority and we have closely followed government guidance at every point. Unlike other businesses we have made the decision NOT to continue with production & delivering our online orders as we do not feel it is necessary for DPD to deliver non essential goods at this time. Our website is still open to receive orders should you wish to do so whilst at home, but we will NOT be producing or shipping any orders until we return. If you have received an email to collect your order from Head Office, please contact us on [email protected] where we can make collection arrangements only where absolutely necessary. As the situation with COVID-19 continues to develop we would like to take this opportunity to thank our staff and customers for their loyalty and support during what is clearly a very challenge and uncertain time for us all.

 

Web order queries - [email protected]

Teamwear/Workwear queries - [email protected]

Anything else - [email protected]

 

 


Online Orders*

 

Embroidered Schoolwear Online Orders*

 

UK Delivery to Home

Delivery option:Home Delivery
Charge: £3.49 (Free on orders over £45.00) 
Order Placed: Anytime 
Guaranteed Delivery: Within 28 Days
Average Delivery: Within 14-21 Days

Plain Schoolwear Online Orders*

 

UK Delivery to Home

Delivery option:Home Delivery
Charge: £3.49 (Free on orders over £45.00) 
Order Placed: Anytime 
Guaranteed Delivery: Within 14 Days
Average Delivery: Within 5 Days

Embroidered Team/Club Online Orders*

 

UK Delivery to Home

Delivery option:Home Delivery
Charge: £3.49 (Free on orders over £45.00) 
Order Placed: Anytime 
Guaranteed Delivery: Within 28 Days
Average Delivery: Within 14 Days

All orders received for embroidered garments are made to order as we carry plain stocks and then embroider or print the logo as required.

We aim to deliver all home delivery orders to UK mainland addresses within 14 to 21 days (excluding bank holidays) of you placing your order. We aim to ship orders for non-embroidered items within a couple of days depending on stock levels.

Items supplied are subject to availability of stocks at the date of your order. If you are ordering more than one item, your order may be sent to you in instalments if certain items are out of stock. We will inform you as soon as we can if we are unable to deliver your order in the above timescales and you may agree an alternative delivery period or you may cancel the order. Sportswear and branded items may take longer depending on stock availability. In no event shall we be liable for any damages or penalty for any delay in delivery.

Once processed, all online orders are be sent out on a tracked delivery service. You will receive notifications from selected courier once shipped.

*The following post codes are not included:

HS1-9, IV40-51, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH41-44, ZE1-3


International Shipping

Please make sure you select the correct shipping country and post code at the checkout. You may need to contact us first before proceeding.

Our international shipping is based on a a parcel of 5kg. If your order exceeds this, or the cost of shipping is more than suggested, we may be in touch for an extra payment towards your shipping charges.


Direct to School Delivery

To find out about our Direct to School service delivery options please click here.