Delivery & Shipping 


All Online Orders

Please see our online order delivery options below. These timescales are not eligible for June, July, August and September due to school holidays. A link will appear for summer delivery dates.

OPTION 1DPD

Delivery option: DPD Home Delivery
Charge: £4.99 (Free on orders over £50.00) 
Order Placed: Anytime 
Guaranteed Delivery: Within 28 Days
Average Delivery: Within 14 Days

OPTION 2

Delivery Option: Delivery to School 
Charge: Free 
Order Placed: Anytime 
Guaranteed Delivery: Within 28 working days 
Average Delivery: Within 21 working days

 

All orders received for embroidered garments are made to order as we carry plain stocks and then embroider or print the school logo as required.

We aim to deliver all home delivery orders to UK mainland addresses within 14 to 21 days (excluding bank holidays) of you placing your order. Free delivery to school orders will be delivered within 4 weeks of the order date. Every effort will be made to dispatch your order as quickly as possible. As a result, most orders may arrive earlier. Plain items ordered on their own will arrive within 14 days

Schoolwear items supplied are subject to availability of stocks at the date of your order. If you are ordering more than one item, your Schoolwear may be sent to you in instalments if certain items are out of stock. We will inform you as soon as we can if we are unable to deliver your order in the above timescales and you may agree an alternative delivery period or you may cancel the order. In no event shall we be liable for any damages or penalty for any delay in delivery.

Once processed, all online orders with “Delivery to Home” selected will be sent out using DPD next working day recorded delivery.


DPD Home Delivery DPD

Predict & Follow Your Parcel

DPD is the most innovative parcel carrier around. This allows us to provide you with a one hour delivery window, notified by SMS and email, so you don't have to wait in all day. What's more, it enables you to watch the progress of your delivery on a real-time map, all the way down to a final 15 minute time slot. Watch our short film below.

DPD Follow My Parcel from DPDgroup UK on Vimeo.

Not only will you receive a one hour delivery time slot, but you will also be able to track the progress of your parcel on a map as your DPD driver makes their way to your delivery addresses. Follow My Parcel will:

  • Display the location of your DPD driver in relation to your delivery address
  • Show the position of your parcel in our driver's overall delivery queue
  • Tell you when your DPD driver is just 15 minutes away
  • Give you the option to reschedule your delivery or have your goods delivered to a neighbour
  • Display the parcel's tracking history
In-flight Options

As well as keeping you informed at every stage of the journey, we believe in maximising choice and convenience. That's why we provide access to a suite of options both on the day of delivery and the night before, allowing you to take delivery of your goods in a way that suits. If you wish to reschedule, you can:

  • Select an alternative delivery date
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD Pickup Shop

Direct to School Delivery

To find out about our Direct to School service delivery options please click here.